Microsoft has announced today that it will be offering refunds for anyone who bought Cyberpunk 2077 from the digital Xbox Store, available via the Xbox refund page on the Xbox Support website.
In a statement on Twitter, the company explained it wanted to “ensure that every player can get the experience they expect on Xbox”, acknowledging “some players have been unhappy with the current experience on older consoles.”
“To ensure that every player can get the experience they expect on Xbox, we will be expanding our existing refund policy to offer full refunds to anyone who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice.
While we know the developers at CD PROJEKT RED have worked hard to ship Cyberpunk 2077 in extremely challenging circumstances, we also realize that some players have been unhappy with the current experience on older consoles.
To date, we have granted refunds to the vast majority of customers who have requested one. To request an Xbox refund for Cyberpunk 2077, please follow the steps listed on our Xbox refund page.”
The response arrives on the same day that PlayStation decided to temporarily remove Cyberpunk 2077 from its digital store entirely, but it looks like Microsoft isn’t intending to follow suit with the Xbox Store.
What do you make of this decision and this statement? Let us know in the comments.